Saturday, June 24, 2017

The Amazing Lacey Turns 13

Lacey is disappointed that I no longer blog very often.  She was not very subtle in her attempts to get me to write.  On her last day of school, she brought me two enormous spiral notebooks. She explained that they were barely used and she wanted me to have them. "Do your thing," she insisted.

Several days ago, Lacey made a point of going through every single photo in my cloud. "Do you remember how cute The Amazing Lacey looked on Halloween?" she asked.  "And, look!  Here are photos of The Amazing Lacey climbing the rock wall!  And, here she is in Central Park!"

The Amazing Lacey

Lacey and Audrey
Sixth grade orchestra concert

The Amazing Lacey scaling a wall
I explained to Lacey that I seldom blog anymore because I don't want to embarrass her and Cassie.  "The Amazing Lacey won't be embarrassed," she assured me.

Of course, I was already working on Lacey's Birthday blog.  I'm always saving little snippets of conversations and actions that are too precious to forget.  But, let me start with the big stuff.  Lacey completed her first year of middle school.  She was on the principal's honor roll.  She was third chair violin in the sixth grade orchestra.  She serves as an acolyte at church.  And, she is becoming an accomplished young chef. 

Principal's Honor Roll


Lacey moves through life with her chin up, handling whatever comes her way with grace.  A couple weeks ago she asked me, "At what age do you start with taxes?  Is that part of puberty too?"

Although she's been in the U.S. for almost seven years, there are many aspects of English that Lacey is still learning.  And, we truly enjoy her journeys with language.  Take, for example, her comment about her upcoming birthday.  "This year I'm turning into a teenager and Cassie's turning into another teenager!"  After being questioned by Cassie, Lacey explained that she meant Cassie would be a teenager again.  Cassie explained that she would "still" be a teenager.  But, Lacey insisted that "another" was best.

When pondering school mascots Lacey said, "If I go to a high school that's human, then all my years of being a child will be human!"  (Explanation:  Her elementary school mascot was a patriot.  Her middle school mascot is Pocahontas.  She was contrasting these to schools that have animals as mascots.)

While observing that one fitness center had opened across the street from another Lacey said, "Look!  They're versing each other!"  (One versus the other)

On a drive through the mountains Lacey said, "My ear bubbles just popped!"

When trying to explain that she'd outgrown a dress she said, "It's choking me around the waist."

While listening to the radio she advised, "This song is so popular because Ed Sheeran just let it go."

During a conversation about penguins, Cassie corrected one of Lacey's facts.  "Well, excuse me," Lacey exclaimed.  "I didn't study birdology!"

Lacey is an organizer.  She organizes cabinets and bedroom closets.  She oversees dinner menus and plans sleepovers.  Lacey has an insatiable need to find a better way to perform all tasks, especially if her solutions involve height.  I've started a collection of photos that I will call, "The Window Series."

Lacey helping clean windows at church.
Lacey was helping clean the kitchen.  She climbed on the counter, opened the window, and climbed onto the deck railing to reach the outside of the windows.  She used a kitchen spatula wrapped in a paper towel to reach across the windows.

Lacey becomes weary of the ballet that permeates our lives.  One evening during dinner Cassie asked, "Has anyone seen the movie The Turning Point?"

"I'll tell you what's a turning point," Lacey snapped.  "The Battle of Saratoga was a turning point!"

Lacey dancing her own version of The Nutcracker!
Lacey makes us laugh.  The girls were flipping through radio stations in the car, trying to find one that everyone liked.  "What's the difference between 'Pulse' and 'Blend?'" Lacey asked. "They both sound like things you should do to coffee!"

Lacey delights in life and we delight in her happiness.

At a candy store in NYC

Always the clown

The Halloween werewolf

Dancing with a garden statue

Enjoying Central Park


Thursday, May 11, 2017

Cassie's 16th



Today is Cassie's Sweet 16. Of course, I have to say how beautiful and talented she is, and talk about how much better our lives are with Cassie in them.  But, becoming 16 also means that she is becoming an adult.  So, I had to ask Cassie what she wanted me to say about her.  I am first supposed to mention art.  Cassie is exploding with talent and this year, she rediscovered her love of art.  This is the first time that she's been able to take an actual art at school.  She's been sketching, painting, and sculpting.  Cassie wanted me to include that next year she will skip Art 2 and go directly to Advanced Portfolio Preparation.  She also loves the intersection of art and chemistry and occasionally thinks about pursuing a career in chemistry.  Here are a few of her creations.  




Cassie still loves her violin.  This year she was able to participate in the high school orchestra.  She is in "Sinfonettia," which is the highest orchestra.  She also played with "the pit" when her school performed "The Wiz."  She said that she plans to carry the pit orchestra in next year's performance!

Cassie in the pit



Of course, Cassie continues to love ballet.  This year we allowed her to audition for some out-of- town summer programs.  She was accepted to several, and decided to attend the Gelsey Kirkland Academy in Brooklyn.  Here are a few photos to mark a year of ballet.

Cassie and Mr. Vadim rehearsing




At Philadelphia for the Youth America Grand Prix
    


The Nutcracker
The sisters after the show

Here's another "post show" photo.  Even though she was
exhausted, she was still smiling!

The Bluebird costume

A few minutes of quiet reflection before an audition.







And, a few more pictures of our sixteen-year old!
At the ball park

Shopping

Sweet 16!

Sunday, December 4, 2016

Making Fun of Myself

I don't write many blog entries anymore because the girls are worried that I might embarrass them.  But, writing is still cheap therapy for me.  So, here's a story about me and why I recently ran across a parking lot carrying a stranger's purse.

The story starts about a month ago when the door handle on the driver's side of my car broke.  I could get in my car with no problem.  But, to get out I had to roll down the window and reach outside to pop the door open.  This wasn't so hard except that because the windows are electronic, I had to keep the car turned on in order to close the window again.  At first, we all thought this was pretty funny.  When I got home from work, I'd sometimes call Lacey to come and let me out of the car.  Then, when I forgot to close the window and it was open all night, the situation started to get a little annoying.  However, it's difficult for me to be without a car.  So, I waited until I needed to have an oil leak fixed and the brake pads replaced before getting the door fixed too.

Monday evening I dropped my car off at the dealer and picked up a 1-day rental car.  Tuesday afternoon, the mechanic called and said it would be another day.  No problem.  They would cover the full cost of the rental car.  My schedule for the evening was full.  I dropped Cassie off at the dance studio and went to the gym for an hour.  My next stop was the grocery store.  As I was checking out, I reached for my wallet and discovered that it was missing!  I explained this to the cashier and dashed out to my car.  Using my handy phone flashlight, I searched the car.  I found my lipstick and some food wrappers under the seat.  (Seriously, girls, food wrappers?  I only had this car for 1 day!)  In a panic, I ran back to the store.  Just in case this ever happens to anyone else, even if you have a teacher's badge with  your photo on it and know your American Express number, you won't be allowed to purchase groceries.

I called school and confirmed that my wallet was in my desk drawer.  I called home and told Les to start digging through the freezer to find something for dinner.

Ninety minutes later, I picked up Cassie in Manassas.  We were halfway home when the Amazing Shelby called to tell me that I had left my purse at the dance studio.  Only she didn't quite know how to tell me that my wallet was missing!  Yes, I explained.  That was because I had left my wallet at work!!  I turned the car around and headed back to Manassas.  What was wrong with me?  First my wallet and now my purse?!

On Wednesday afternoon, I went to retrieve my car.  I waited in line, and when it was finally my turn, collapsed in the chair at the Customer Service desk. I glanced down at my feet and my eyes landed on a strange purse.  OH NO!  The woman in front of me had forgotten her purse.  To the surprise of everyone in the garage, I grabbed the purse and dashed out to the parking lot yelling. 

The purse's owner was grateful, but embarrassed and apologetic.  Neither of us had time for me to explain why forgetting her purse was an acceptable behavior.   And, she would have though I was really odd if I had explained that I was probably more grateful than she was.  I drove home happy to have my car back and relieved to think that maybe there was nothing wrong with me after all.

Saturday, September 24, 2016

Customer Service

A few weeks ago, our Internet service went out.  On the first day,  we did not call to report the outage.  We told ourselves that it was just a community-wide problem and would be resolved soon.  In reality, we were afraid to call customer service.  On our second day without service, Les called.  He spoke with three different agents and was unable to convince the Comcast representative that we had a genuine problem.

On the third day, we were still without TV, Wi-Fi, and regular telephone service.  I was worried that all those 1-800 callers might discover my cell phone.  So, I fixed a cup of coffee and called the Comcast help desk.  

First, I had to deal with the robo voice that kept asking me what was wrong.  When I responded, "NO INTERNET.  NO PHONE.  NO WI-FI," the system couldn't understand.  The recording kept advising me how to recover my email password.  After getting disconnected and calling again, I finally got through to an agent.

I first had to verify every detail of my account including:  our home phone number; street address; billing address; customer account number; email address; an alternate email address; and the number from which I was calling.  When the woman next asked for the number on the back of our modem I told her that she would have to give me a few minutes while I crawled around on the floor to find it.  She told me not to worry and asked what the problem was.

Me:  We have no TV, no WIFI, and no phone service.

Woman:  Are you sure?

Me:  Positive.

Woman:  Well, let's run a system's check.

Me:  I used the app on my phone and ran a system's check before I called.  It shows all our systems are "green."

Woman:  Well, let's reset your modem.

Me:  We called yesterday and had that done three times.

Woman:  Are you calling from a cordless phone?

Me:  I'm calling from my cell.

Woman:  Oh.  But, is your home phone cordless?

Me:  One of them is.

Woman:  Do you have a dial tone?

Me:  No.  That's how I knew to tell you that we have no phone service.

Woman:  Uh huh.  So, there's no dial tone on all phones.

Me:   That's correct.

Woman:  And, may I ask, did you receive your modem through the mail or did a technician install it?

Me:  Honestly, we've had it for so many years that I don't remember.

Woman:  I see.  May I ask how old the modem is?

Me:  You have my account information in front of you.  Maybe you can find that information.

Woman:  All right.  Let's reset the box.  And, by the way, there's an app that you can download to check the status of your service.

Me:  I've done that. 

Woman:  Are you near the modem?

Me:  On my way.

Woman:  And, what is the modem doing?

Me:  Uh. . . nothing?

Woman:  Let's give it one to three minutes.  (Pause)  Okay, may I ask what's happening now?

Me:  Well, the power light is on.

Woman:  Okay, let's give it one to three minutes.  (Pause)  May I ask what's happening now?

Me:  Uh, the power light is on?

Woman:  Okay, let's give it one to three minutes.

I then began wondering how long I would have to engage in polite silence with this woman.  To fill the time, I grabbed a piece of paper and began scribbling all this down.

Woman:  May I ask what's happening now?

Me:  The power light is on.  And, may I ask, are you a real person?

Woman, chuckling:  Yes, and may I ask if it's improving?

Me:  How would I know?

Woman:  Have any other lights come on?

Me:  No.

Woman:  How about now?

Me:  No.

Woman:  Our system has diagnosed that nothing is working.  We need to set up a service appointment.  If this is a Comcast issue the cost will be covered.  But, just to let you know, we have a service protection plan.  Would you be interested in purchasing it?

Me:  No!

Woman:  And, what is the best number for the technician to reach you?

Me:  It depends on the day.  When can the technician come?

Woman:  And, what is the best number for the technician to reach you?

Me:  It depends on the day.  When is the next available appointment?

Woman:  Tuesday, between 3:00 and 5:00.

Me:  So, we have to wait spend another three days without service?

Woman:  And, what's the best number?

Of course, I gave Les' number.  I certainly wasn't going to go through this again.  I thanked the woman for her help and said goodbye.

Woman:  We at Comcast value your business.

Me:  Thank you.  Goodbye.

Woman:  And, we want you to know that you are a valued customer.

Me:  Thank you. Goodbye again.

Three days later a technician discovered that our outdoor box had been struck by lightning.  This was deemed a Comcast issue and the cost was covered.  About a week later, our cable went out again.  I let Les call.